<ul><li>Global employee engagement has declined from 23% to 21% according to Gallup's 2025 State of the Global Workplace report.</li><li>Engagement should be viewed as an outcome of the overall work experience.</li><li>Instead of relying solely on measuring engagement, there is a need to focus on designing employee experiences.</li><li>Design thinking, journey mapping, and service design can help organizations co-create better workplaces and improve engagement.</li></ul>

Engagement isn’t the problem. The current approach is.

Discover more