Grubtech faced challenges with long and complex forms on their back-office interface, leading to disjointed user experiences.
After identifying the pain points, they transitioned from modal-based input to a more efficient drawer navigation system.
The new stacked drawers design allowed for layered form input, preserving context and improving user experience.
Usability tests showed a significant increase in task success rate, a reduction in completion time, and positive feedback from users and internal teams.