A 26-year-old techie in Ahmedabad had his Google account blocked due to a false flagging of childhood photos as child exploitation content.
Despite seeking help from the Ahmedabad Cyber Cell police, Google offered limited recourse, with only two AI-based appeal options, leaving the individual locked out of his Google services.
The techie, reliant on Google for personal and professional use, lost access to ten years of data, affecting his work in Artificial Intelligence and green energy consulting.
This case underscores the challenges of automated content moderation, where algorithms can wrongly categorize innocent content, causing significant disruptions.