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Facebook’s parent company, Meta, wins ‘Shonky’ award for not tackling scam ads
- Facebook's parent company, Meta, has won an award for its poor performance in tackling scam ads.
- Consumer group CHOICE awarded Meta a ‘Shonky’ because it failed to protect Australians from scams.
- Last year, Facebook’s social media platforms accounted for 76% of all reported social media scam losses.
- Meta was accused of making $44m from networks that were subsequently removed for 'coordinated inauthentic behaviour', including political manipulation and scams.
- CHOICE found three suspicious Facebook ads, but when reported to Meta, they remained live for up to four days.
- The Shonky Awards highlight product and business practices and were awarded to Meta, NIB, Acerpure, Daily Juice and GroundingWell.
- Former government cybersecurity boss Alastair MacGibbon accused social media companies of being “wilfully blind towards criminality on their sites”.
- Meta responded to criticism by invoking a US law called Section 230, which gives it immunity from liability for fraudulent ads.
- Consumer watchdog the ACCC is pushing for tougher controls on technology giants, including Google, Apple and Amazon, to tackle scams and fraud.
- CHOICE has been campaigning for mandatory obligations on social media companies, including Meta, to do more to prevent scams and support scam victims.
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