<ul><li>This case focuses on handling public backlash and internal pressures after a major product redesign.</li><li>The communication plan should include in-app tutorials, a blog post, and an AMA with the design team.</li><li>To regain user trust, focus on short-term churn mitigation and demonstrating the value of the redesign.</li><li>The Product Owner should use data and comparisons to strengthen the case, maintain alignment with leadership, and manage stakeholder concerns.</li></ul>

Facilitator’s Notes — Rollback

Discover more