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FedEx CEO Bets on Smarter Logistics and Using Robots to Load Trucks
- FedEx CEO Raj Subramaniam discussed using data analytics and AI to manage global trade disruptions, including U.S. tariffs.
- He emphasized the importance of supply chain concerns in boardroom discussions, highlighting the evolving role of supply chains in businesses.
- The pandemic underscored the critical nature of supply chains, prompting FedEx to focus on making supply chains smarter for all stakeholders.
- FedEx has leveraged technology like AI and machine learning to enhance visibility and efficiency in logistics operations.
- The company has automated processes at its hubs and is exploring the use of robots for truck loading and unloading.
- This digital transformation has led to significant cost savings for FedEx, totaling $6 billion over three years.
- FedEx plays a vital role in global trade, connecting millions of shippers and consumers and handling a substantial volume of packages daily.
- Despite technological advancements, Subramaniam emphasized the importance of a people-centric culture at FedEx for driving performance.
- The company focuses on empowering employees to go above and beyond to deliver outstanding experiences for customers.
- FedEx's innovative approach to logistics and use of automation reflects its commitment to enhancing efficiency and service quality.
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