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Feedback vs. Escalation — Mastering the Balance in Product Management

  • Giving feedback when it’s timely allows it to be taken constructively, rather than as a criticism after the fact.
  • Feedback in a one-on-one setting shows respect and keeps the conversation collaborative.
  • Escalation is necessary when an issue is beyond the control of your immediate team or when the impact could derail the project.
  • When you escalate, provide specific details about the problem, its impact, and any solutions tried so far. This helps leaders act swiftly with the full context.

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