Final Fantasy XIV and Elder Scrolls Online are both examples of 'forever games', and both directors spoke at Melbourne International Games Week about their games' past 10 years.
Both games have huge player bases of 24 million to 61 million, respectively.
The directors have to balance the need to attract new players with keeping the existing ones happy.
The Directors have different approaches to expansion - Elder Scrolls is looking to shake things up, and Final Fantasy is expanding cautiously, planning content up to two years in advance.
Player feedback is essential for both games, with both walking a fine line that balances player demands with the game's broader needs to keep it engaging.
The talks emphasised that both companies try to cater to broader categories of players with every change.
At Asia Pacific conference, Elder Scrolls Director, Rich Lambert, voiced concern about its chapters becoming“formulaic”, and that is something they were looking to change going forward.
Final Fantasy Director, Naoki Yoshida, has not expressed any broader notions of shaking things up but FFXIV is producing new content such as a new 24-player raid series.
Players estimate that around 25% of Final Fantasy XIV’s player base attempts high-level raiding content.
Harrison Polites reviews Final Fantasy XIV's savage raiding content, which is co-op based, tough to master and requires dedication, patience and precision, and rightly draws comparisons with brain surgery.