<ul><li>Fixify is an IT help desk platform that combines automation and human analysts to tackle IT problems.</li><li>The platform connects to existing IT ticketing systems, uses AI to identify problem hotspots, and recruits IT analysts to diagnose and resolve issues.</li><li>Fixify uses sentiment analysis to gauge the tone and urgency of incoming requests and updates ticket statuses to keep stakeholders informed.</li><li>The company recently closed a $25 million Series A funding round and plans to focus on expanding its workforce and customer base.</li></ul>

Fixify blends automation and human analysts to tackle IT problems

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