<ul data-eligibleForWebStory="false"><li>A beginner product manager discusses frustrations with Twitter's DM system and proposes solutions.</li><li>Key issues faced include ghost notifications, DM glitches where messages are missing, and the absence of a 'Delete for Everyone' feature.</li><li>Possible reasons for these issues include sync problems, caching issues, and product decisions on privacy or policy.</li><li>The writer, who is new to product management, outlines steps they would take to address these issues if part of the product team.</li></ul>

Fixing Twitter’s DMs: A Beginner PM’s Thought Process

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