Flipkart is investing in video commerce and livestreaming to attract India's mobile-first Gen Z shoppers amidst competition from Amazon and Reliance’s JioMart.
Video content has become a key component of Flipkart's customer engagement strategy, with over 200 million users engaging with video content on its app in the first half of 2025.
The company is focusing on Tier II and Tier III cities, where 65% of video engagement originates, aligning well with the preference of two in three Gen Z consumers for video-led shopping experiences.
Flipkart's video shopping feature spans various product categories, and the company is enhancing its video commerce initiative by building physical studios for content creators and offering real-time product demonstrations through livestreams.