Simplicity is the new KPI in payments and particularly important in the retail industry where businesses use data to redefine consumers' expectations.
Banyan’s platform eliminates the complexity of transaction data for businesses and provides granular insights into consumer behaviour.
The friction points for retailers remain data normalisation and governance, which are vital to unlocking data insights.
These challenges arise when the same item is listed differently across various locations, and when merchants aim to harness data in engagement without sacrificing control.
Dual data management is necessary for simplicity. All players must seamlessly access insights, and security and privacy standards must also be adhered to.
Banyan's embedded loyalty program capability, where users can earn double rewards points for Walgreens-branded purchases for instance, enhances the customer experience.
The company also helps eliminate the hassle of manually categorising purchases for health spending accounts (HSAs) and flexible spending accounts (FSAs) through its platform.
Banyan’s platform enables businesses to unlock new revenue streams and drive growth by transforming complex data into an accessible, actionable asset.
According to Banyan Chief Product Officer Vish Shastry, "By focusing on actionable insights, companies are able to see beyond merchant-level transactional data."
Simplicity, safety, and control over data insights are necessary for businesses seeking to move beyond traditional constraints while maintaining security.