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Forget the 'compliment sandwich.' Try this 3-step approach to sharing constructive criticism instead.
- Etiquette experts suggest an alternative 3-step approach to giving constructive criticism instead of the traditional 'compliment sandwich.'
- The new method involves priming the colleague, stating intentions clearly, and offering a solution along with the critique.
- Before the conversation, inform the colleague about the nature of the talk to prepare them for a serious discussion.
- During the discussion, explain why the issue is being brought up and emphasize the mutual benefits of addressing it.
- Start with a piece of praise before addressing the concern to ease into the conversation and gauge the colleague's response.
- It's important to be direct yet caring while discussing difficult topics, expressing your good intentions clearly.
- Instead of ending on a compliment, offer a potential solution or course of action to help resolve the issue presented.
- Depersonalizing the criticism by focusing on the problem rather than the person can help make the feedback more constructive.
- Active listening, negotiation, and flexibility are essential after presenting the feedback to engage in a constructive dialogue.
- The key is to show willingness to participate in finding a solution and to consider the feedback received for further discussions or actions.
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