Increasing fraud-related uncertainty is disrupting operations for middle-market firms.
28% of heads of payment at middle-market firms reported that fraud and risk management uncertainties impacted their operations, up from 17% in March.
66% of heads of payment in high-uncertainty environments frequently delayed or canceled innovation and technology initiatives due to fraud risks.
Over half of surveyed middle-market firms increased their reliance on technology, with artificial intelligence investments rising from 6.7% in June to 22% in September.