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Fraud Uncertainty Climbs to 28%, Disrupting Operations for Mid-Market Firms

  • Increasing fraud-related uncertainty is disrupting operations for middle-market firms.
  • 28% of heads of payment at middle-market firms reported that fraud and risk management uncertainties impacted their operations, up from 17% in March.
  • 66% of heads of payment in high-uncertainty environments frequently delayed or canceled innovation and technology initiatives due to fraud risks.
  • Over half of surveyed middle-market firms increased their reliance on technology, with artificial intelligence investments rising from 6.7% in June to 22% in September.

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