Apple's definition of 'free with in-app purchase' can be misleading as the cost to use the app varies widely, from unlocking additional features to time-limited trials and auto-renewing subscriptions.
Some apps labeled as 'free' with in-app purchases may offer limited functionality unless the in-app purchase is made, leading to potential confusion for users.
Issues with a floating payment window on Mac and misleading subscription pricing approved by Apple have raised concerns about transparency and user experience.
Apple's refund and subscription cancellation processes have been criticized for lacking clarity and ease of use, with instances where users were directed to developers for refunds despite facing issues with Apple's Bluetooth API.