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Freshworks cuts 13% of its workforce, impacting 660 employees

  • SaaS major Freshworks has laid off around 13% of its global headcount, impacting 660 employees out of its 5,000 strong workforce.
  • The decision reflects the company's focus on key growth areas, including AI, Employee Experience (EX), and Customer Experience (CX) offerings.
  • The impacted employees will receive notifications based on regional laws and practices, with discussions scheduled on different timelines.
  • Freshworks reported a 22% growth in revenue for the third quarter, reaching $186.6 million, and reduced its losses by 3.55%.

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