<ul><li>Freshworks, the US-based IT company, plans to reduce its workforce by 13% affecting approximately 660 employees.</li><li>The layoffs are part of a broader restructuring strategy to improve operational efficiency and align talent with strategic priorities.</li><li>The company aims to streamline operations and focus on the employee experience (EX) business, artificial intelligence (AI), and customer experience (CX) products.</li><li>Freshworks believes the layoffs will pave the way for sustained success in the competitive tech landscape.</li></ul>

Freshworks to lay off 13% of workforce

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