The Learning EDGE is a method that can effectively introduce change through training sessions, product rollouts, and skill mastery.
The EDGE method consists of four key stages: Explain, Demonstrate, Guide, and Enable, similar to how scouts learn hands-on skills in unpredictable environments.
Dividing the audience into functional groups helps tailor training approaches to how the new feature will impact their work.
Support tools reflecting each stage of the EDGE method should be created to provide users with flexible learning and encourage adoption.