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From Knot Tying to Product Training: What the Learning EDGE Can Teach Us About Feature Rollouts

  • The Learning EDGE is a method that can effectively introduce change through training sessions, product rollouts, and skill mastery.
  • The EDGE method consists of four key stages: Explain, Demonstrate, Guide, and Enable, similar to how scouts learn hands-on skills in unpredictable environments.
  • Dividing the audience into functional groups helps tailor training approaches to how the new feature will impact their work.
  • Support tools reflecting each stage of the EDGE method should be created to provide users with flexible learning and encourage adoption.

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