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From Omnichannel to Open Banking: PYMNTS’ Most Quotable Quotes of 2024
- PYMNTS' CEO Karen Webster launched Connected Economy methodology to set against the rest of the economy for context & comparison. PYMNTS covered 10 pillars that span the banking & payments sector; Omnichannel Retail's emergence was one of the largest pillars. Walmart leveraged digital technology to revitalize the brick-and-mortar journey. Similarly, Amazon announced the expansion of its partnership with Grubhub to boost customer frequency. Fabric is one of the most intriguing healthcare companies. Its acquisition of Walmart's telehealth business, MeMD enhances Fabric's employer strategy. Additionally, Sandbox AQ's combination of AI with quantum computing principles has garnered attention. Lastly, gaming and entertainment company Neon are creating a "Shopify for gaming" platform for gamers and creators.
- Walmart is leveraging digital tools to keep the physical store relevant to customers while offering an immersive experience.
- Amazon has expanded its partnership with Grubhub to allow customers to order from hundreds of thousands of Grubhub restaurants directly on Amazon.com and the Amazon Shopping app.
- Fabric, a digital health solution provider, aims to create an on-demand experience for patients to get care through a more omnichannel lens.
- Sandbox AQ is combining AI with quantum computing principles to build better predictive models.
- Neon, a gaming and entertainment company, will offer a D2C platform for the gaming industry that solves the issues of digital wallets and buy buttons.
- PYMNTS has been covering 10 pillars of the Connected Economy methodology that span across banking, working, having fun, and more.
- Telehealth has moved from a niche service to a central element of healthcare, a shift accelerated by the COVID-19 pandemic.
- Connected experiences have played out at PYMNTS for 2024 as consumers continue to expect rapid retail evolution.
- PYMNTS continues to cover the exponential growth in artificial intelligence that is expected to continue in 2025.
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