<ul data-eligibleForWebStory="true">Raj Grewal transformed RSG Law from a solo practice to a 40-employee powerhouse with a focus on growth and eliminating billable hours.RSG Law's elimination of billable hours and adoption of flat-fee pricing challenges traditional legal industry norms.The firm's approach aligns incentives between lawyers and clients for efficiency and effectiveness.RSG Law has achieved 40% revenue growth year-over-year with its flat-fee model, driven by referrals and client satisfaction.The flat-fee model provides pricing transparency, unlike traditional firms with unpredictable costs.The firm's strict dress codes and in-office work policies emphasize professionalism and client relationships.RSG Law focuses on long-term client retention and investment in client relationships for lifetime value.The firm's growth to 40 employees over 5.5 years demonstrates the effectiveness of its full-service approach.RSG Law's success suggests implications for aligning service provider incentives with client outcomes in various professional service industries.Grewal's transition from politics to legal entrepreneurship showcases the importance of value creation over reputation management.The legal industry is experiencing changes with technology, client demands, and new competitors pushing firms to innovate.