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From Structured Systems to Startup Chaos — Or Why I’m Glad I Didn’t Start in Tech

  • The author reflects on their career journey from structured systems in the United Nations to the chaos of IT startups.
  • After starting in military journalism, the shift to the banking sector taught critical thinking, speed, and accuracy.
  • Transitioning to IT startups, the author found that structured approaches learned in previous roles were vital for making sense of chaos.
  • Lessons from the UN, such as multilateral influence, were applied to creating partnerships and aligning stakeholder interests as a SaaS CEO.
  • The author emphasizes the importance of data-driven decision-making inherited from the banking sector for growth in a SaaS business.
  • Using techniques like 'silent negotiation,' the author guides teams and influences decisions subtly as a SaaS CEO.
  • Lessons in risk management from banking inform calculated risk-taking as a SaaS CEO, essential for growth and decision-making.
  • Drawing on diplomatic skills, emotional intelligence aids in navigating crises as a SaaS CEO, fostering team cohesion and effective solutions.
  • The focus on financial discipline from banking helps the author optimize spending and resources wisely in their SaaS company.
  • Gaining insights from the UN, cultural sensitivity plays a key role in product design and marketing for a global SaaS audience.

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