After transitioning from consulting to product development, the focus shifted from solving problems to creating impactful products.
The shift in mindset emphasized building for user needs and long-term usefulness instead of just meeting timelines.
The approach now involves prioritizing autonomy over service, making change management graceful, and treating product retirement as a strategic decision.
Lessons include the importance of enabling users, focusing on scalability, and sharing insights on product strategy and long-term thinking.