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FTC Approves Final Order Against AI-Enabled Consumer Review Platform Sitejabber

  • The FTC has approved a final order against Sitejabber, an AI-enabled consumer review platform.
  • Sitejabber is prohibited from making or facilitating misrepresentations about ratings and reviews.
  • The company collected consumer ratings and reviews before the consumers experienced the product or service.
  • Sitejabber has made changes to address the FTC's concerns and chose to settle.

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