<ul data-eligibleForWebStory="true"><li>Generation Z employees are increasingly using AI tools for emotional intelligence concerns in the workplace, such as understanding a manager’s tone in an email and drafting an appropriate reply.</li><li>76% of Gen Z workers surveyed said they use AI chatbots, with 94% of them using AI to navigate workplace issues, and nearly 3 in 10 doing so 'all the time.'</li><li>Gen Z workers commonly use AI chatbots to interpret tone in digital communications and in emotionally charged situations involving miscommunication or conflicts with managers or co-workers.</li><li>While AI chatbots can help process workplace conflicts for Gen Z workers, there are risks, such as reinforcing biased reactions or beliefs and reducing personal responsibility.</li></ul>

Generation Z employees say they rely on AI for emotional intelligence

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