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‘Generative AI can help us solve real-life problems for customers in the home’: Eric Saarnio of Amazon

  • Amazon is improving Alexa using generative AI to make it more human-like and solve real-life problems in homes.
  • The updated Alexa has a more natural voice and can engage in conversations without needing a wake word.
  • Amazon aims to make Alexa a central smart home hub, competing with AI chatbots like ChatGPT and Google's Bard AI.
  • The rollout of the updated Alexa will begin slowly through a preview program, starting in the US.

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