Gigabyte's RTX 50-series graphics cards are facing a manufacturing defect with the thermal gel leaking out of the heatsink, affecting models like Gaming OC, Windforce, and Aorus Master.
The thermal gel issue was first reported in a Korean PC forum, leading to multiple owners noticing the thermal compound oozing out.
Gigabyte used a specially engineered thermal gel for better heat dissipation efficiency but had to adjust the gel volume due to leakage concerns.
The gel's semi-soft nature made it move under gravity, especially in vertically mounted rigs, causing cosmetic leakage onto the PCB area.
Gigabyte's response involved reducing gel volume in subsequent production runs to prevent leakage and ensuring stable performance.
Owners were advised to monitor their cards for any performance issues or temperature spikes and contact support if needed.
Inspecting and cleaning leaked gel with isopropyl alcohol, avoiding vertical mounting, and ongoing monitoring were recommended for consumers.
Despite the cosmetic leakage, GPUs were reported to operate normally with no significant performance impacts or overheating observed so far.
While potential long-term reliability concerns exist, Gigabyte did not issue a widespread recall but addressed individual RMA cases as needed.
Consumers were advised to check for residue, avoid vertical mounting, consider buying post-April 2025 stock, and document leaks for support.