Gladia has launched Solaria, an AI-based multi-lingual speech recognition model designed to enhance real-time communication for call centers and voice-first platforms.
Solaria offers support for over 40 languages, filling the gap for businesses requiring high-quality, scalable multilingual solutions for customer service.
With Solaria, businesses can benefit from advanced features like real-time sentiment analysis, translation, and speech-to-text transcription.
The model boasts a Word Accuracy Rate (WAR) average of 94% in English, Spanish, French, and other languages, maintaining low latency for natural conversations.
Solaria provides industry-leading accuracy, speed, and language coverage with support for 100 languages, including 42 languages unavailable in other models.
The model adapts to specialized jargon, ensures data extraction accuracy, and offers secure speech processing in noisy call center environments.
Gladia's partnership with LiveKit supports real-time, multilingual translation for AI-driven applications, enabling seamless integration with Solaria.
The company's focus on scalable, efficient voice technology aims at bridging the gap between humans and AI, improving customer experiences globally.
Gladia's API services cater to more than 700 enterprise customers worldwide, providing reliable performance and support for mission-critical applications.
Founded in 2022, Gladia has rapidly grown to serve over 150,000 users and 700 enterprise clients, positioning itself as a key player in API audio infrastructure.