Globe Telecom partners with Netcracker to enhance operational excellence and deliver seamless digital customer experience.
Netcracker will provide services for order fulfillment, fallout management, proactive monitoring, and performance management to boost Globe's business objectives.
The collaboration with Netcracker has significantly improved Globe Telecom's fulfillment process KPIs, enhancing network performance and customer service.
Netcracker's partnership with Globe Telecom is a strategic move to drive business efficiency and value for customers.