<ul data-eligibleForWebStory="false"><li>Designing good user experience (UX) remains important even for internal application users who are forced to use the software.</li><li>In 2025, designers are expected to demonstrate how their design work translates into business impact, focusing on connecting design decisions to key performance indicators (KPIs).</li><li>One challenge in designing for internal applications is the lack of direct impact tracking. Strategies like CASTLE can help address this issue.</li><li>Designers working on internal applications need to focus on creating meaningful experiences despite users not having a choice, emphasizing the importance of UX even in such scenarios.</li></ul>

Good UX is still important even when users are forced to use your software

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