Anuradha Sharma highlighted key policy imperatives for India's Global Capability Centers (GCC) at a CII summit, stressing collaborative efforts between government and industry for growth.
India has evolved into a major GCC destination, transitioning from BPO to diverse services like product development and engineering, contributing 1.8% to India's total gross value added.
India's talent pool of approximately 2.1 million STEM graduates annually, with over 35% women participation and a median age of 28, provides fertile ground for GCC expansion.
Challenges in GCC participation in national programs, the need for specialised skills development in emerging technologies, and expanding beyond major centres to tier-2 cities were highlighted by Sharma.