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Image Credit: Bloomberg Quint

Government To Launch New Apps To Combat Dark Patterns Of E-commerce Companies

  • The Department of Consumer Affairs will launch the Jago Grahak Jago app, Jagriti app, and Jagriti Dashboard on Dec. 24.
  • These apps aim to combat dark patterns of e-commerce companies that deceive consumers into making choices they might not otherwise make.
  • The Jago Grahak Jago app will alert users about potentially unsafe URLs, while the Jagriti App will allow consumers to report suspected dark patterns.
  • The Jagriti Dashboard will enable the Central Consumer Protection Authority to generate real-time reports on e-commerce sites to resolve consumer complaints faster.

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