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Hakob Astabatsyan, Co-Founder & CEO of Synthflow – Interview Series
- Hakob Astabatsyan is the Co-Founder and CEO of Synthflow, leading the development of voice AI technology for automated customer calls.
- Synthflow offers custom no-code voice agents for businesses, handling inbound and outbound calls with high accuracy.
- They aim to democratize voice AI for companies of all sizes, making deployment quick and accessible.
- The platform allows users to design and launch voice agents through a simple browser interface, achieving rapid implementation.
- Synthflow's technology ensures sub-500ms latency and high uptime through edge computing and distributed cloud systems.
- Their voice agents are goal-driven to avoid errors and maintain conversations within brand-safe guidelines.
- Focusing on speed, relevance, and tone, Synthflow aims for users to trust the AI agents by making conversations feel natural.
- The platform prioritizes security and compliance, being certified under SOC 2, GDPR, and implementing HIPAA-compliant measures.
- Synthflow promotes human-AI collaboration, allowing AI to handle routine tasks while humans focus on complex conversations.
- Based in Europe, Synthflow follows strict privacy and ethical AI standards, leveraging the European tech ecosystem for growth.
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