<ul><li>Balancing urgent issues with important ones is a classic challenge for high-level managers.</li><li>Implement a structured approach for triaging issues effectively: create a decision filter, empower your team, and use data-driven analysis.</li><li>Set communication protocols to categorize and address issues, and time-box problem-solving discussions.</li><li>Train your team to think independently and make good decisions to reduce constant firefighting.</li></ul>

Having Trouble Balancing Urgent Versus Important? Ask Madeleine

Discover more