HCLTech has secured a 10-year digital transformation deal with Dunedin City Council in New Zealand to modernize and manage its IT services.
The partnership aims to enhance IT services related to cyber security, hybrid cloud, service management, IT asset management, and network services for improved support, scalability, and security.
HCLTech plans to leverage automation and AI platforms to streamline operations, reduce downtime, and offer virtual support 24/7, benefiting both Council staff and residents with faster, more intuitive digital services.
The deal aligns with the Council's five-year IT Strategy and signifies a step towards public sector innovation with a focus on delivering lasting value to the community.