HCLTech has launched new consulting and implementation services to help companies adopt Salesforce Agentforce quickly, focusing on industries like finance, healthcare, retail, and manufacturing.
The services use a consulting-led approach to facilitate the use of agentic workflows, unifying task orchestration, reasoning, and action execution across systems, streamlining various business functions in regulated environments.
HCLTech leverages protocols like the Agent-to-Agent (A2A) protocol and the Model Context Protocol (MCP) to enable clients to streamline coordination, task tracking, and visibility, aiming for faster and more reliable outcomes.
HCLTech and Salesforce collaboration aims to fast-track AI-driven innovation in enterprise applications through initiatives like enhancing user experiences, implementing AI-powered agents, and transforming SaaS applications with advanced AI technology.