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Here’s what a $1 billion investment in gen AI can really deliver

  • PwC’s learning team is driving an initiative to integrate gen AI across its workforce through upskilling its U.S. employees that includes a $1bn investment to expand and scale its AI offerings.
  • Incremental improvements and transformative shifts in the workplace drive AI’s potential, yielding 20-30% boosts in productivity, speed, and revenue on application and new AI-driven business models that can lead to significant competitive advantages.
  • To successfully adopt AI, a multi-tiered approach is recommended, with initiatives categorized as small quick wins or “ground game,” realistic roofshots, and high-risk, high-reward moonshots.
  • True differentiation in AI implementation lies in leveraging proprietary data and institutional knowledge, optimizing governance, and actively managing risks, regulatory compliance, accountability, and trust.
  • AI is delivering transformative results from cutting research and development costs by 30% to reducing drug discovery times by half. Sustainability is supported via automating data collection, optimizing supply chains, regulatory compliance, and supporting low-carbon product initiatives.
  • PwC's initiative, “My AI,” integrates generative AI tools, training, and practical experience, building skills, and enthusiasm for savvy and responsible users of gen AI through active engagement.
  • PwC encourages social learning, allowing collaborative, hands-on workshops that incentivize developing innovative application of generative AI.
  • PwC is driving broader adoption and creativity with real-time prompting parties, fostering a positive culture around risk-free, hands-on learning of generative AI.
  • PwC's investment and strategy aim to refine AI applications to solve specific client problems through cultivating a growing willingness among employees to experiment with new tools, leading to frequent “cool outcomes.”
  • L&D strategy follows a sprint approach, resulting in rapid pace of innovation.

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