PwC’s learning team is driving an initiative to integrate gen AI across its workforce through upskilling its U.S. employees that includes a $1bn investment to expand and scale its AI offerings.
Incremental improvements and transformative shifts in the workplace drive AI’s potential, yielding 20-30% boosts in productivity, speed, and revenue on application and new AI-driven business models that can lead to significant competitive advantages.
To successfully adopt AI, a multi-tiered approach is recommended, with initiatives categorized as small quick wins or “ground game,” realistic roofshots, and high-risk, high-reward moonshots.
True differentiation in AI implementation lies in leveraging proprietary data and institutional knowledge, optimizing governance, and actively managing risks, regulatory compliance, accountability, and trust.
AI is delivering transformative results from cutting research and development costs by 30% to reducing drug discovery times by half. Sustainability is supported via automating data collection, optimizing supply chains, regulatory compliance, and supporting low-carbon product initiatives.
PwC's initiative, “My AI,” integrates generative AI tools, training, and practical experience, building skills, and enthusiasm for savvy and responsible users of gen AI through active engagement.
PwC encourages social learning, allowing collaborative, hands-on workshops that incentivize developing innovative application of generative AI.
PwC is driving broader adoption and creativity with real-time prompting parties, fostering a positive culture around risk-free, hands-on learning of generative AI.
PwC's investment and strategy aim to refine AI applications to solve specific client problems through cultivating a growing willingness among employees to experiment with new tools, leading to frequent “cool outcomes.”
L&D strategy follows a sprint approach, resulting in rapid pace of innovation.