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HRKatha
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How a thumbs-up became a generational minefield
- Emojis have reshaped workplace communication in the digital-first era.
- Different generations interpret emojis differently, leading to potential misunderstandings in professional settings.
- Leaders are encouraged to use emojis mindfully to avoid miscommunication and maintain decorum.
- Digital empathy is now a crucial leadership skill in navigating the emoji minefield.
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