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How AI-driven RCS business messaging can enhance customer engagement

  • Rich Communication Services (RCS) business messaging offers advanced features and reach through native mobile apps.
  • Integration of AI-powered chatbots in RCS enhances customer engagement by enabling automated services and interactive features.
  • AI-powered RCS business messaging improves customer experience with 24/7 support, personalised interactions, and streamlined processes.
  • Lower operational costs and enhanced sales opportunities are additional benefits of AI-powered RCS chatbots.

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