Transition from outside to inside sales during COVID-19 lockdown improved sales skills by focusing on digital-first communication and virtual presentations.
Inside sales success requires remote work using channels like phone, email, and online platforms to generate leads, nurture relationships, and close sales, leveraging CRM databases and web conferencing.
Key elements for inside sales success include creativity, imagination, emotional intelligence, active listening, and a customer-centric mindset, with resilience, adaptability, passion, and purpose also playing crucial roles.
Necessary mindset elements for inside sales success include positive reframing, results-driven focus, growth-oriented attitude, continuous learning, authenticity, and video skills, along with scheduling call reconnections.