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How DHJJ Increased Engagement by 75% and Cut Turnover by 67% with 15Five
- DHJJ, a full-service accounting firm, faced challenges with measuring performance and engagement, leading to frustration among employees, managers, and HR.
- The existing review system at DHJJ relied on cumbersome spreadsheets, causing inconsistencies in feedback and missed performance discussions.
- Unclear expectations and disconnection from leadership decisions left employees uncertain about performance evaluations and compensation decisions.
- In a post-COVID landscape with high turnover rates in the accounting industry, DHJJ sought a solution to improve engagement and retention.
- DHJJ chose 15Five for its actionable approach to performance reviews, offering engagement surveys, people analytics, and action planning in one platform.
- Using the HR Outcomes Dashboard, DHJJ identified role clarity and communication as key areas affecting engagement, leading to targeted actions.
- Implementing skill-based reviews and goal tracking within 15Five, DHJJ improved transparency and shared survey results to increase trust and participation.
- By utilizing tools like High Fives and feedback mechanisms in 15Five, DHJJ enhanced recognition, communication, and performance tracking.
- Engagement survey participation increased from 30% to 75%, turnover decreased from 15% to under 5%, and role clarity improved as a result of DHJJ's efforts.
- DHJJ transformed its organizational culture by empowering employees to own their performance and career growth through data-driven decision-making.
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