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how do I manage someone with extreme social anxiety who calls out before events?

  • A manager is seeking advice on dealing with an employee with extreme social anxiety who frequently calls out before events.
  • The employee, named Lee, is excellent at their job tasks but struggles with attending events requiring social interaction.
  • Suggestions include reframing Lee's absence as a medical accommodation under the Americans with Disabilities Act if event attendance is not an essential function of their job.
  • If event attendance is essential, a conversation emphasizing the importance of reliability and commitment during such events is recommended.

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