A manager is seeking advice on dealing with an employee with extreme social anxiety who frequently calls out before events.
The employee, named Lee, is excellent at their job tasks but struggles with attending events requiring social interaction.
Suggestions include reframing Lee's absence as a medical accommodation under the Americans with Disabilities Act if event attendance is not an essential function of their job.
If event attendance is essential, a conversation emphasizing the importance of reliability and commitment during such events is recommended.