<ul><li>Enterprises are increasingly turning to augmented reality (AR) to enhance IT service continuity in a digital-first economy.</li><li>AR, combined with AI, IoT, and automation platforms, is helping IT teams troubleshoot faster and smarter through real-time remote diagnostics and enhanced first-time fix rates.</li><li>Examples like HCLTech's AR-based infrastructure management solution and Surespan's secure remote access showcase the benefits of AR in reducing downtime, improving operational resilience, and enabling secure remote diagnostics.</li><li>AR is proving to be a valuable tool for maintaining service-level agreements, responding faster to IT incidents, and enhancing enterprise IT support and strategy in distributed and hybrid work environments.</li></ul>

How Enterprises Are Using AR to Adapt IT Service Continuity

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