<ul><li>Great leaders escalate accountability by following a practical 3-step model (A.R.T.) to navigate tough follow-up conversations while preserving trust and connection.</li><li>They use specific language when behavior doesn't change, shift conversations when spotting repetition, and turn insight into commitment by inviting real ownership.</li><li>Great leaders address broken trust with empathy, preferring disappointment over anger to encourage self-reflection.</li><li>Escalating accountability involves three outcomes: individuals either improve, opt out, or continue the pattern. Documentation and HR collaboration are crucial in this process.</li></ul>

How Great Leaders Escalate Accountability to Get Everyone the Feedback They Need

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