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VentureBeat

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Image Credit: VentureBeat

How Highmark Health and Google Cloud are using Gen AI to streamline medical claims and improve care: 6 key lessons

  • Highmark Health and Google Cloud collaborated to deploy AI at scale across a U.S. healthcare system.
  • Google Cloud's AI models and infrastructure are being used by Highmark Health to modernize systems and improve patient outcomes.
  • Highmark emphasizes flexible infrastructure and successful adoption through user feedback loops for generative AI tools.
  • The focus is on shifting from chat-based interactions to multi-agent systems, emphasizing task orchestration over starting with models.

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