<ul data-eligibleForWebStory="true"><li>Highmark Health and Google Cloud collaborated to deploy AI at scale across a U.S. healthcare system.</li><li>Google Cloud's AI models and infrastructure are being used by Highmark Health to modernize systems and improve patient outcomes.</li><li>Highmark emphasizes flexible infrastructure and successful adoption through user feedback loops for generative AI tools.</li><li>The focus is on shifting from chat-based interactions to multi-agent systems, emphasizing task orchestration over starting with models.</li></ul>

How Highmark Health and Google Cloud are using Gen AI to streamline medical claims and improve care: 6 key lessons

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