Lush, known for its eco-friendly 'naked' cosmetics, faced checkout challenges due to items without barcodes.
To streamline the process, Lush integrated AI technology from its Lush Lens app directly into its in-store tills, powered by Google Cloud.
Using Google Cloud Storage and Vertex AI, Lush tills now quickly identify unpackaged products held up to the camera.
The AI system reduced queue times during peak seasons, saved water, accelerated employee onboarding, improved billing accuracy, and enhanced inventory management.