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How New Relic Drives a 10% Productivity Boost for Swiggy

  • New Relic's observability platform powers Swiggy's morning coffee and HealthifyMe's calorie-tracking, resulting in a 10% productivity boost for Swiggy.
  • Swiggy and HealthifyMe have benefited from proactive alerts and real-time monitoring by New Relic, enhancing productivity and reducing costs.
  • New Relic, a pioneer in observability, expanded its suite of tools and launched the industry's first all-in-one observability platform in 2019.
  • New Relic's intelligent observability system identifies incidents, pinpoints causes, and initiates workflows for issue resolution, combining automation and human-in-the-loop validation.
  • New Relic introduced agentic workflows like GitHub and ServiceNow integrations to streamline actions post-insights, enhancing operational efficiency and driving meaningful outcomes.
  • Indian brands like Big Basket and Capillary Technologies have leveraged New Relic's monitoring capabilities to boost operational efficiency and improve system reliability.
  • Postman relies on New Relic's observability solutions to uphold industry-leading standards of reliability and address customer issues proactively.
  • Businesses experience over 240 software incidents yearly, leading to significant downtime and revenue loss, but New Relic's observability solutions have helped reduce downtime for customers.
  • With AI-powered software development on the rise, monitoring complexity increases, making real-time observability crucial for seamless digital experiences and business success.
  • Observability plays a vital role in ensuring flawless digital experiences, preventing downtime, and driving business success in a software-driven world.

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