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How to Build Scalable Voice Infrastructure with Programmable Telephony APIs

  • Voice communication shifting towards scalable, cloud-native telephony platforms for programmable voice workflows.
  • Programmable voice APIs offer flexibility in handling calls, automating routing, and transparently logging interactions.
  • Developers can trigger logic on calls, record conversations, route calls dynamically, and integrate with various systems using programmable voice solutions.
  • Event-driven call workflows, voice PBX with Infrastructure as Code, and small business phone systems with APIs are enhancing customer experience and internal efficiency.

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