<ul><li>Choose knowledge base software based on whether it is for customers, internal staff, or both.</li><li>Ensure the software is easy to use with a clear editor layout and user-friendly search functionalities.</li><li>Prioritize customization and branding features to enhance user confidence in the knowledge base.</li><li>Select a platform that can integrate with existing tools like customer support and project management software for efficiency.</li></ul>

How to Choose the Best Knowledge Base Software for Your Business

Discover more