Mail Categories feature has been added to the Mail app on Mac by default, sorting emails into Primary, Transactions, Updates, and Promotions categories.
To disable Mail Categories on Mac, the toggle is hidden in a contextual menu rather than in Mail app settings.
To turn off Mail Categories, open the Mail app on Mac, go to the main inbox, and click on 'Turn Off' if you see the settings toggle.
Alternatively, select 'All Inboxes' from the sidebar, access the hidden contextual menu by clicking the three dots, and uncheck 'Mail Categories'.
Disabling Mail Categories restores the typical inbox experience by showing emails where they are expected to be.
Some users find Mail Categories messy, as it may prioritize old promotions over important emails and lacks proper categorization.
The feature can hide urgent emails under 'All Mail' without clear indicators, leading to frustration among users.
Disabling Mail Categories on iPhone and iPad is also recommended if the feature does not suit your email management preferences.
While the feature may be useful for some users, others find Mail Categories' sorting inaccurate and prefer to have it turned off.
Users are encouraged to share their experiences and opinions on Mail Categories' effectiveness in sorting inboxes on Mac, iPhone, and iPad.