<ul><li>Miro conducted a satisfaction survey by asking users how likely they are to recommend Miro to a colleague.</li><li>The survey had a simple design with extremities labeled at both ends, distinct numbers in circles, and an easy exit option with a visible 'X' in the top-right corner.</li><li>In addition to the Net Promoter Score question, the survey included a follow-up question for open text feedback.</li><li>The article emphasizes the importance of well-designed satisfaction surveys like the one conducted by Miro to gather valuable feedback effectively.</li></ul>

How to do satisfaction surveys well — a case study of Miro

Discover more